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privacy policy

ENQUIRY AND BOOKING FORM

Personal information

Name (first & last):

E-mail:

Reconfirm E-mail:

Phone or mobile (optional):

Nationality (optional):

Details

Date & time in:

Date & time out:

Type of unit:

Number of adults:

Number of children:

Type of bedding:

Number of extra beds (for prices click here):

Additional information: (i.e. arrival flight details for airport pickup, ages of children etc.)

 

Credit card

To make a firm booking request please also complete this section and click the submit booking button below

Credit card type:

Card number: (not preserved for security)

Card expiry:

Card holder name:

Cancellation policy accepted: Please tick! (Click here to read the policy)

 

Please note: Booking confirmation is subject to availability and a booking is only firm once you have received an e-mail reply from us with the booking confirmation!

2014 © Heilala Holiday Lodge

Kanokupolu Village, Tongatapu  ◊  P.O.Box 1698, Nukuʻalofa, Tonga  ◊  Ph. (+676) 41600  ◊  Fax. (+676) 41900  ◊  stay@heilala.to

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Cancellation policy

Please note, the card will not be charged for the booking, unless the cancellation policy comes into effect.

Cancellations made 2 months or more prior to arrival, no cancellation fee will apply.

Cancellations made 2 days or within 2 month prior to arrival, 50% of the booking confirmed will be charged.

For no-shows as well as booking cancellations or abbreviations made within 2 days prior to arrival the full confirmed booking will be charged.

For group bookings (of multiple accommodation units) or bookings exceeding 10 nights, other cancellation conditions may apply.

Note 1. We recommend using an appropriate travel insurance cover!

Note 2. Your credit card will not be charged at the time of booking and you may pay in full upon arrival, unless you specifically request to pre-pay for your stay.

Note 3. Your credit card will only be charged if the above cancellation policy comes into effect.

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Privacy policy

You are anonymous on this Site until you knowingly provide us with information.

When you voluntarily provide us with information, such as your name, address, phone number, credit card information and room preference, your information is encrypted and will be transferred over a Secure Sockets Layer (SSL) website. The padlock icon on your browser screen will appear locked once you are accessing the secure area of this website. Once the encrypted information reaches us, we store it behind a secure firewall that blocks access to the information outside our server.

We pledge to keep all private information that you provide to us confidential.

We will not sell, trade, rent or release your private information to anyone outside our company without your approval and giving you the opportunity to opt out. We may disclose your information to parties requiring it under law or use it to perform credit checks, report or collect debts owed.

If you leave the Site via links on the Site, we are not responsible for the contents and policies of those sites!

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